Privacy Policy

Last updated: 5 October 2026

Sifotech Technical Services ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our engineering consultancy services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to your name, organization, email address, phone number, and details about your project when you submit an enquiry through our contact form or contact us by phone, email, or WhatsApp.

2. How We Use Your Information

We use the information we collect to respond to your enquiries, prepare quotations and proposals, deliver our engineering consultancy services, communicate with you about your project, and improve our website and services.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners, subcontractors, or regulatory bodies only where necessary to deliver a project or as required by law.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law or professional obligations.

6. Your Rights

We handle personal information in line with the Data Protection Act, 2021 of Zambia. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.

7. Cookies and Third-Party Services

This website does not set cookies of its own and does not use analytics or advertising trackers. To display the site, your browser loads fonts and scripts from third-party providers (Google Fonts, Cloudflare cdnjs and unpkg), which receive your IP address and browser details as part of the request. The site is hosted on Vercel.

When you submit our contact form, the details you enter are placed into a pre-filled WhatsApp message that opens in WhatsApp (operated by Meta) so that you can send it to us. We do not receive the form data until you press Send in WhatsApp, and WhatsApp’s own privacy policy applies to that conversation.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Sifotech Technical Services
Lusaka, Zambia
Email: info@sifotechservices.com